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Posts : 350
Join date : 2011-01-20
Location : Trinidad & Tobago

PostSubject: Login Server Down?   Mon Apr 11, 2011 11:44 am

I can't log into runescape or even read the forums,it says login server is down or "no reply from server"
Shouldn't the forums atleast be readable?

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Posts : 13652
Join date : 2010-06-23
Location : Sweden

PostSubject: Re: Login Server Down?   Mon Apr 11, 2011 11:46 am

havent been able to log in for 2 hours.

whatever they are doing atm, its taking time Evil or Very Mad


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Tangy Elf
Night Spider

Posts : 214
Join date : 2009-10-20
Location : Englandshire

PostSubject: Re: Login Server Down?   Mon Apr 11, 2011 12:02 pm

same getting "error connecting to server" msg have been for over an hour now and cant view forums as the best i can do is load half a page on forums then it crashes

Magna res est vocis et silentii temperamentum

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Desert Lizard

Posts : 62
Join date : 2009-11-12
Location : Texas

PostSubject: Re: Login Server Down?   Mon Apr 11, 2011 12:18 pm

Latest tweets from @Runescape:

We’re having issues with our core hosting providers – they are looking into it but we still have no time frame. ~Mod Knox (this was 1 hour ago)

Hi guys if you are still in #RuneScape then please keep playing! Your savegame will not be lost if you have been disconnected Smile ~Scorpion

EDIT: Another tweet from @Runescape just now:

Hi – we are still looking into this. Please bear with us. – Mod Knox
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Ice Strykewyrm
Ice Strykewyrm

Posts : 2099
Join date : 2009-10-22
Location : Bedford, England

PostSubject: Re: Login Server Down?   Mon Apr 11, 2011 2:34 pm

forums is now back up.. this is from Mod Chrisso

Hi everyone,

Earlier on today you may have experienced trouble logging in to the game and the RuneScape Official Forums, as well as your Friends List going on/offline if you were still logged into the game.

At approximately 17:30(GMT+1) we were made aware that several of our servers had gone offline. After instant investigation into the issue, it became apparent that this was a result of a technical problem with our core hosting provider.

We have been in constant contact with them in order to ensure that the issue was resolved as fast as possible. We will be here for as long as it takes in order to get this fixed, do not worry.

Your account security will not have been compromised at any time and our systems have remained completely secure – as always – during this period. All items both in your inventory and within your bank will also have been entirely secure during this time.

A few of you may be trying to login to a different world and finding that you get a message “Your account is already logged in.” This is nothing to worry about. When a server crashes, your character will remain locked in the game for a minimum of 30 minutes, or until the servers are brought back online. This is simply because the server is unable to send logout packets to the login servers, meaning they do not know that they player is no longer connected.

Thank you to everyone for your patience and we apologise for any inconvenience caused by this unexpected down time.

Many thanks,

Mod Chrisso
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